Terms and Conditions for Amesie Enterprise

1. Introduction

Welcome to Amesie. The following terms and conditions (T&Cs) govern the use of our eCommerce platform. By accessing or using this website, you agree to comply with these T&Cs. Please read them carefully.

2. Definitions

• “Company”, “We”, “Us”, or “Our” refers to Amesie Enterprise.
• “User” refers to anyone accessing or using our website.
• “Products” refer to the items offered for sale on our website.
• “Vendors” refer to third-party sellers who list products on the website.

3. Eligibility

You must be at least 18 years of age to use this website. By using this website, you represent and warrant that you are legally capable of entering into a binding contract and that you meet all eligibility requirements.

4. Account Creation

To purchase products from Amesie, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and password, and you agree to accept responsibility for all activities that occur under your account.

5. Ordering and Payments

All orders placed on our website are subject to acceptance and availability. Amesie reserves the right to refuse or cancel any order. Payment must be made via the methods provided at checkout. We use secure payment gateways, and your payment information is protected under applicable Indian laws and regulations.

6. Pricing and Availability

All prices listed on the website are in Indian Rupees (INR) and are inclusive of taxes unless otherwise stated. Prices and availability of products are subject to change without notice.

7. Shipping and Delivery

We offer shipping across India. Delivery timelines may vary depending on the location and the type of product ordered. Amesie is not responsible for any delay caused by third-party couriers or unforeseen circumstances. Amesie makes every effort to deliver the products as quickly as possible, with users able to track the shipment through integrations with all Indian delivery partners.

8. Return, Refund, and Cancellation Policy

• Amesie follows a strict return, replacement, and refund policy to prevent scams and fraud against both users and sellers.
• Refunds are credited to the user’s original account once pickup is confirmed, with no additional charges.
• You may request a return or refund within 3 hours of receiving the product, provided it is unused and in its original condition. This time window is allocated to prevent misuse of the return period and avoid losses for our sellers.
• Certain items, such as perishable goods, personal care products, and custom-made items, are eligible for return if claimed during our standard 3-hour return window.
• Our replacement policy follows the same guidelines as our return and refund policy, with an extended replacement eligibility window and specific replacement criteria.
• If a defective product is received, or if a different product prototype is delivered, the product is eligible for return if reported within 6 hours of delivery.

9. Vendor Responsibilities

Amesie allows third-party vendors to list and sell their products. Vendors are responsible for ensuring their products comply with all applicable laws, including consumer protection laws, and are accurately represented on the website.

10. Liability

To the fullest extent permitted by law, Amesie shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of this website or the purchase of products.

11. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Amesie Enterprise and is protected by applicable copyright and intellectual property laws.

12. Governing Law and Jurisdiction

These T&Cs are governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these T&Cs shall be subject to the exclusive jurisdiction of the courts located in India.

13. Amendments

We reserve the right to modify these T&Cs at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website constitutes acceptance of the modified terms.

Privacy Policy for Amesie Enterprise

1. Introduction

At Amesie, we are committed to protecting the privacy of our users. This privacy policy explains how we collect, use, and share your personal information when you use our website.

2. Information We Collect

We collect the following types of information:

• Personal information such as name, address, email, and phone number.
• Payment information such as credit/debit card details.
• Browsing information such as cookies, IP addresses, and activity logs.

3. How We Use Your Information

We use your personal information to:

• Process orders and payments.
• Provide customer service and support.
• Communicate updates, promotional offers, and relevant information.
• Improve our website and services based on user behavior and preferences.

4. Sharing Your Information

We may share your information with:

• Third-party vendors and service providers for order fulfillment and payment processing.
• Law enforcement or government agencies if required by law.
• Marketing partners (with your consent) for sending promotions and offers.

5. Data Security

We use industry-standard encryption and security protocols to protect your data. However, no online system is 100% secure, and we cannot guarantee the absolute security of your personal information.

6. Cookies

Our website uses cookies to enhance the user experience. You may choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the website.

7. Your Rights

Under Indian law, you have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccuracies in your personal data.
• Request deletion of your personal information, subject to certain legal requirements.

8. Changes to this Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this privacy policy, please contact us at support@amesie.com